Services
Honest IT Help, Starting Where You Are
Every service at ThinkXELA starts with the same question: what do you actually need? Not what's popular, not what a vendor recommended, but what's right for your situation, your budget, and your goals. Including free options when they're the right answer.
Service 01
IT Clarity Session
Start here. Find out what you actually need, and what you don't.
One focused conversation to assess your current technology setup, identify gaps, and walk away with honest recommendations. No sales pressure. No follow-up agenda.
Book an IT Clarity Session →What's included
- Honest assessment of your current technology setup
- Prioritized list of what actually needs to change
- Specific tool recommendations, with free options surfaced first
- Plain-language explanation of anything you've been confused about
- One clear next step with no pressure to continue
Single Session: $99 (60 minutes plus a written summary within 24 hours)
Areas covered
- File storage. Google Drive vs OneDrive vs Dropbox vs local: what's right for your business?
- Email and collaboration. Is Microsoft 365 worth it? Is Google Workspace? Are there free options?
- Data backup and recovery. Are your files actually safe?
- Transitioning off old systems, like local servers or legacy tools
- Security and access control. Who has access to what?
Included in IT Clarity Session, or standalone from $99
Service 02
Cloud & Storage Guidance
Should you move to the cloud? Here's the honest answer.
Not everyone needs an expensive cloud platform. Not everyone can afford to stay where they are. We'll look at your actual needs and tell you exactly where you stand, and what makes sense for your situation and your budget.
Book a Cloud Guidance Session →Service 03
AI Integration for Your Business
AI is not magic. But used right, it can save you real time.
You don't need to understand how AI works. You need to know which one to three tools could genuinely help your business right now, and how to use them without blowing your budget or breaking your workflow.
Book an AI Integration Session →Areas covered
- Writing and communication. Faster proposals, emails, and reports
- Customer-facing automation. Chatbots and scheduling assistants
- Data and reporting. AI that summarizes what you already track
- Workflow automation. Connecting apps, reducing repetitive tasks
- Research and decision support. Gather and filter information faster
- Document management. AI-assisted filing and search
AI Integration Assessment: $99
What's included
- Strategy sessions, booked whenever you need one
- A week of email access after every session for follow-up questions
- Technology monitoring, vendor contract review, or an annual IT audit, available as part of any session
- Proactive recommendations, not just reactive answers
Advisory Session: $99 (60 minutes, plus a week of email follow-up)
Book as often as you need. No retainer, no monthly commitment.
Service 04
Ongoing IT Advisory
What if you had a trusted IT advisor you could actually call?
No retainer fees for a big firm. No vendor with an agenda. Just a knowledgeable, honest advisor who knows your business and is available when you need them.
Schedule an Advisory Intro Call →Service 05
SNHU MBA & MBA-IT Tutoring
You don't need someone to do the work. You need someone who's already lived it.
If you're working through the SNHU MBA, especially the IT Management concentration, the coursework can get abstract fast. I hold the same degree, so I know exactly where it gets theoretical and where it's worth slowing down. This isn't homework help, it's a second set of eyes from someone who's applied this material in actual enterprise and healthcare IT work.
Book a Tutoring Session →What's included
- Help understanding assignments and core concepts in plain language
- Real-world context pulled from enterprise, healthcare, and international IT experience
- Focused support on your capstone project, from early framing through final draft
- A sounding board for how what you're learning maps to your actual career
Tutoring Session: $75 (60 minutes)
Capstone Support Package: $299 (4 sessions)
FAQ
Questions People Usually Ask
A focused 60-minute conversation to assess your setup, identify gaps, and get honest recommendations, plus a written summary within 24 hours. $99.
No. We'll identify one to three tools that could genuinely help your business and show you how to use them without blowing your budget.
No. Sessions are booked whenever you need one, $99 per session, no retainer, no monthly commitment.
Not Sure Which Service Fits?
Start with a free 15-minute call. We'll figure out the right starting point together, honestly, with no pressure.
Book a Free Call, No Obligation →